The Quick variation: if you are searching for a unique gemstone or special anniversary present, Leibish & Co. provides a sturdy inventory of top-quality, colourful, and conflict-free diamonds and gems. The family-run business was functioning online since 1998 with a personal touch that has had made repeat company the world over. Leibish & Co. makes it simple purchase free stones or even use the no-cost “Design your personal” instrument to take your own ideal bit of jewelry alive. With decades of experience and good workmanship under their gear, Leibish & Co. is found on the verge of expanding their stock to watches alongside accessories.
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When Leibish Polnauer founded 1st online diamond company in 1998, it got nearly a complete time to upload just one picture and information to his internet site â but he was a visionary just who saw prospective into the fledgling arena of e-commerce. “as he sees the possibility in a thought, he’ll do everything inside the power to progress with-it,” stated Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish produced a fruitful, family-run procedure along with his spouse and children helping in management positions. Obtained grown a fruitful web business with workplaces situated throughout the world. Leibish & Co. is a leader in unique colored expensive diamonds and gemstones being difficult to get someplace else. The expensive diamonds will also be conflict-free, and is a key point for a lot of consumers.
“individuals arrive at all of us simply because they seek out some thing slightly different, one thing a tad bit more special than everyone else features,” Benji mentioned.
While Leibish & Co. supplies top-notch old-fashioned diamonds, the company focuses on colourful, special precious jewelry. Whenever requested the reason why the organization features these a higher customer return price, Benji quickly pinpoints the primary reason.
“its a mix of exemplary services and products, fantastic service, and jewellery created into the highest levels of excellence,” he mentioned. “The jewelry we make is certainly not your daily, mass-produced variety of item. Each piece is custom-made to perfectly suit the diamond or gemstone selected because of the client.”
A Family Affair With Personal Service
Leibish & Co. is actually a true household company, with Leibish’s nearest and dearest playing important parts for the organization.
Leibish serves as Founder and chairman from the business, while their partner, Rosi, could be the company’ Events management. Their eldest girl, Chavi, serves as top honors Jewelry Designer â which will be a massive responsibility since custom jewelry makes up over 50% from the organization’s business, Benji stated.
Leibish’s eldest son, Yossi, may be the President of Leibish & Co. Another son, Shmulik, who is a graduate of this Gemological Institute of The usa, could be the main Diamond Buyer for company. “Shmulik is, truly, one of many talented color diamond specialists in a,” Benji said.
Leibish’s child Itzik will be the business’s COO and runs the ny workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, is the company’s CFO.
“as among the longtime members of the team, i could tell you that, even though there is not any relation, they give consideration to me personally, as well as others, section of their loved ones,” Benji mentioned. “all of us bring our personal expertise to your company, but work together to constantly develop the business.”
Clients are also addressed like household at Leibish & Co., in which the company invests power into privat gangbang Dortmunde solution and income. “if you’ve ever addressed one particular representative, as an example, that’s the same person you can expect to always deal with, it doesn’t matter what you happen to be calling or creating in approximately,” Benji stated. “do not believe in moving clients to different departments when they have a question or particular problem they wish to cope with.”
Clients originate from throughout the World
Leibish has actually certain different types of consumers: you will find buyers, who primarily shop through the website, merchants, and the ones when you look at the trade business, which typically check out the organization’s primary practices in nyc, Israel, and Hong Kong.
Nearly all Leibish & Co.’s customers are from usa. Its next preferred audience is actually Canada, accompanied by the United Kingdom, Australian Continent, Hong Kong, as well as the rest of European countries.
Customers at each period of existence shop at Leibish & Co., though the majority are between the years of 35 and 54, Benji mentioned. Moreover, the organization garners about 300,000 internet site visits monthly â and helps to keep nearly all of its customers finding its way back.
“along with a 70% return client rating, we remain being among the most well-known companies in our niche,” he mentioned.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. holds high-end jewellery, and keeps inventory flexibility, especially for on line customers, Benji mentioned. The business sells countless free expensive diamonds and valuable gems, but the crucial items are personalized jewellery productions.
“We hold extreme assortment of multicolor diamond and gem jewellery, with of this rarest shades actually viewed,” he mentioned. “we have been recognized well by our very own bread-and-butter services and products â yellowish diamond and red diamond involvement bands. However, we sell diamond jewelry of almost every color, and important gems â including sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, too, but our knowledge is in the world of shade.”
For consumers who’ve something planned and want assist that makes it a reality, Leibish & Co. supplies a “Design your personal” jewellery tool, which Benji said is their preferred product.
“Naturally, when shopping for a unique part, men and women frequently want certain stones and establishing types they will have already dropped deeply in love with,” he mentioned. The “Design your own personal” device allows consumers to create a bit by using the material, placing, and steel of their option.
“permits these to deliver their particular ambitions your â with these knowledge in design,” Benji told you.
Add-ons & brand-new on line Tools waiting for you for Leibish & Co.
whilst seems toward the near future, Leibish & Co. is actually slowly shifting toward higher-ticket products and much more product range. The business seems comfortable branching out over new products due to the devotion and enthusiasm it applies to most appropriate its present productions.
“we now have talked about introducing a variety of add-ons â such as for instance deluxe watches, bags, and even pens,” Benji said. “But we decided to wait until we initial perfected the primary distinctive line of item, in fact it is diamond jewelry.”
Leibish & Co. is also researching ways to continue perfecting their well-known internet site, also. A good way it plans to enhance their online knowledge is through launching augmented real life features, that will provide digital consumers a lot more of an in-store knowledge.
As an organization having its sources in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal business which views modification since exemption, maybe not the rule.